This blog was part of our “Help the Entrepreneurs” initiative. However, Bank of America (BOA) came up with a unique workaround for their banking app design. It has a useful notification feature, which shows they listened to what their users wanted. According to Statista, global VR/AR market size in 2020 is about 18.8 billion dollars. Another nice touch is that users can arrange their accounts into the order of which ones they want to show up first on the homepage. Here's an article that explains the risks behind an outdated banking back office and explores ways to turn this around. To make it user-centered, UXDA's team translated huge amounts of heavy data into human language. The app’s homepage presents the user with a series of cards that display nothing but the name and balance of each account. Revealing information in small segments makes it easier for the brain to process more information. Often the customers are faced with an informal, impersonal or even cold attitude that seems to exacerbate the situation. As partners we regularly collaborate on projects and initiatives such as global benchmarking. It's a one-of-a-kind contextual platform that helps any corporation manage thousands of accounts with billions of assets in a user-centered way. It provides the ultimate way to satisfy user needs and expectations on-the-go, wherever and whenever the customer has a necessity for it. This can be achieved in different ways, often in tiny details and nuances that some designers don't find relevant. Bank of America’s business banking app witnessed a 117% growth in mobile check deposits. More and more traditional banking incumbents are daring to step out of their legacy and challenge themselves to embark on a thorough digital transformation journey. Pillar one: Omni-channel banking. It might not harm the financial institution from the inside but will probably increase the customers’ frustration and digital friction and could result in them switching to another financial company. Brand-new technology is constantly emerging, opportunities are broadened, and communication becomes more transparent, brave and emotional. This is NOT another article covering such 2021 UI design trends as background blur, 3D elements, vivid colors, brutal fonts, etc. Unfortunately, this also explains why many financial services seem so similar─typically plain, boring and user-unfriendly. 12th May 2017. What is even more impressive is the spike in digital sales—the holy grail in digital banking. It provides a vibrant challenger bank design that fits dozens of banking features into a single app by using the top technology trends, such as blockchain, gamification, nudge theory, robo advising, voice processing, biometrics, social integration, personalization via banking AI, big data, open API and clouds. Users can transfer money to this account, which will then be used to randomly pay it forward for other BELLA Loves Me customer purchases. Each card has microcopy providing a description and an image. By using our website, you agree to our Cookie Policy. Mostly, design has been perceived as packaging that is nice to have for marketing purposes, while the main emphasis has always been placed on the functionality and features of the products. That is, the user can easily see the balance of each account when they transfer money from one to the other. There is a justification for that because there might be designers who lack understanding of the overall functionality of the product and brand's identity, and come up with a design that doesn't correspond with the financial brand. Dec 16, 2020, 01:00am EST. The world is rapidly changing, and so is the financial industry. Another BIG trend in the future of mobile banking is spin-off apps. This is because people like to check the most important information first. Choosing an appealing color scheme that reflects your brand is a great way of achieving this. Capital One does a really good job of this with its CreditWise app. A great example of an intuitive multifunctional banking app is the banking super app design concept by UXDA. Note: For more information on how to create generally intuitive UI designs, check out our prototype examples page. By doing this, they can earn Avios points, which they can even transfer to other users. One great example of a mobile banking app design that uses a trendy UI design and color scheme is that of challenger bank, Revolut. One of the main trends that we’ve been seeing that users really appreciate in modern banking app design is being able to immediately see the balances of all their accounts on the landing screen. 10 Digital Banking Design Trends of 2021 that will Transform the Global Financial Industry. In these circumstances, it seems absurd that there are still cases in which people have to risk their health just to visit a banking branch. A great way to improve readability in your banking app design is to convert long lists of options to cards. 690. Lloyds Banking Group is a marvellous example. It's a unique experience for every desktop banking user that's adjustable to the specific needs of any financial brand. Many financial companies fear that, by using informal, emotional designs, they will look frivolous in the eyes of the customers. A banking experience will be embedded in the real world through digital technology. This is also evident in form design, where breaking up questions into smaller segments can actually help a user fill it in more quickly and accurately. After a year-long, hard work our new office is ready to become the TOP spot where world-changing financial designs are made. 1. ... UX survey for a fintech app. Wireframes can help us create a solid foundation for the product design, but what do they look like? There's no doubt that mobile apps dominate the market. As a result, the question facing most banks nowadays is not whether they should invest in banking app design, but how they should go about designing one. It’s also a magnificent way to build trust with the user as they know they’ll always be informed and kept up-to-date about the information that matters to them. Designers and other IT professionals should be aware of current and future design trends… But what makes a good slider? If they are not sorted out and arranged, it can get very messy and frustrating to create the “bigger picture.”. Source: digital.ulsterbank.ie It’s a thumbs up from us for a great mobile banking app design pattern. Challenger companies have demonstrated the ability to scale design to the level of the company philosophy. 10 Digital Banking Design Trends of 2021 that will Transform the Global Financial Industry. In this list, we’ve included the UI patterns that work well for banking app designs of all kinds. Another neat feature, and a characteristic of Nielsen Norman Group usability heuristics, is that it displays your debit and credit cards as they are in real life, letting you swipe horizontally to choose which card account and settings you want to view. News & Reports on Mobile App Development, App Reviews, Mobile Marketing & Companies. Defining your user base and carrying out the appropriate user testing techniques before you begin your banking app design is crucial. However, if used properly in banking app design, notifications can offer the user a personalized experience and help them in their daily lives. See great examples of microinteractions and how to create them yourself, as well as how to pitch the benefits to stakeholders. Explore how this mobile banking super app was created in this case study. The traditional approach, with siloed channels (like web,online or branches), is neither customer friendly, staff friendly, nor efficient. As of now, the customers are sharing that the bank's products correspond to their lifestyle and expectations. We use cognition to understand and interpret our world, while emotions catalyze decision making. It's a magnificent industry first product that executes the power of tailor-made design to provide Ultra High Net Worth Individuals (UHNWI) with the kind of luxury experience they expect from every aspect of their sophisticated lives. On the other hand, if a bank branch has customers coming in regularly to ask how to use certain features of the app, then it’s clearly due to poor banking app design and bad usability. The Fintech mono-functionality design approach seemed simple for the customers, but, as expectations grew, so did the need to present more functions in the same manner. The user can then display more information about each account, such as transaction statements, by tapping a card. Apps aren’t merely tools anymore, they’re evolving into pocket-sized companions that we like to spend time with. This led to a rapid increase in customer satisfaction. This is NOT another article covering such 2021 UI design trends as background blur, 3D elements, vivid colors, brutal fonts, etc. Challenger apps are more likely to offer these in-depth analyses about a user’s spending habits. Here is what the future of banking holds. As a designer, you need to be aware of the existing and upcoming UI design trends, constantly learn, improve and expand your design toolkit. It's hard to tell when this situation could change and what would be the new top tech to replace the mobile channel. Tell us!” link that the user can click on if they don’t remember a transaction from the map or if their card has been stolen. Another nice touch is that CreditWise only sends this type of notification once a day. Now that’s what we call good usability! Welcome to 2019, a potential tipping point for banking. Your design should include the latest security facilities available on mobile devices such as fingerprint unlock and facial recognition. When it does, the payee name doesn’t match the name of the shop, causing confusion and resulting in your not being able to recall that transaction with ease. Her remarkable experience as a TV and radio personality in the leading media makes her the strongest communicator of UXDA's mission. The interesting part is a “something wrong? They use the brand colors in the app to create a sense of design unity across all channels – brick and mortar store, website and the banking app. App design by Kokopako via dribbble. This ideology is embodied in their app, website and even the media appearances and statements by their executives. Your target users will help you define which UI patterns and features your banking app design really needs. In a very simple and understandable manner, they offered to solve a specific user problem. It's no wonder as the financial products often communicate such a vibe. This tailor-made design was tested before its official launch, and the people who tried it were over the moon. Only a few months after the release of the new UAB app, their App Store and Google Play rates increased, and customers were eager to share their gratitude for the improvements that were made. It's essential for financial companies to follow the development of the future “must-have” products in order to be prepared when it enters the mass market. By letting users conduct their financial activities in familiar apps, Itaú is aiming to make the payment and transfer feature of their banking app more intuitive, natural and comfortable for their users. We can cite Revolut as a great example here that's constantly scaling its functionality to gradually become a financial super app. Whether mobile is already part of your offering, or you will be launching a new mobile app – security needs to be baked in from the beginning, not bolted on at the end. We made it emotional, bright and user friendly to stand out among the others. New year, new UI design trends. Visible and swipeable account cards: Lloyds Banking Group, 08. UXDA's main goal was to create an ATM that could replace the banking branch, offering customers all the needed services without long lines and wasted hours. 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